KEEPING IN TOUCH
TORONTO OFFICE: (416) 781-5156
Until mid-June, Camp Solelim will be running out of our “virtual office.” To set up a meeting or call with our Director, Shauna Waltman, please email email@example.com. Please note that our virtual office is closed on all Jewish and statutory holidays.
CAMP OFFICE: (705) 522-1480
We move up to our camp office the week of June 20th. You will be notified when our phone lines are open for business. The camp office is staffed from 9:00 AM to 5:00 PM Sunday to Thursday and from 9:00 AM to 3:00 PM on Friday. On Saturday and after hours, voicemail is checked regularly. Our office staff check their email daily, but due to the fast paced nature of camp, are not always able to respond immediately. We strive to return all messages within 24 hours during the week and within 36 hours on the weekend.
Campers look forward to receiving news from home and we encourage families to write regularly. This year, families will be able to email their campers using Bunk1. Please click here for instructions on how to access Bunk1 and its services. Letters can also be sent via “snail mail” to:
Camp Solelim, 6490 Tilton Lake Road, Sudbury, ON P3G 1L5
Mail is collected and distributed to our campers Monday through Friday. Emails are printed and delivered once a day, Sunday through Friday.
Campers are not allowed to receive any packages unless they are celebrating a birthday while at camp. Only one package is allowed on your campers’ birthday – please bring this package to the buses the day of departure and our staff will bring it to camp to be distributed on your camper’s special day. Please do not send food or candy so as to prevent bears and rodents in our campsite. Campers open packages in front of staff and any food or inappropriate items will be confiscated.
If your camper has forgotten or run out of something, please contact the camp office. Whenever possible, we will purchase items on your behalf and charge your account. If an item cannot be purchased in Sudbury, we will help you find the best way to get your camper what they need.
Without exception, all unauthorized packages will be returned to sender. Please inform your relatives and friends of this policy. We thank you in advance for your cooperation.
Camp Solelim aims to nurture campers’ independence and sense of responsibility. We encourage campers to share their camp experience with their family, but we do not have designated letter-writing times or quotas. Pre-addressed stamped envelopes and/or Bunk1 email reply templates make writing home easier for your camper(s). Snail mail delivery can vary: due to our location, outgoing mail can take up to a week to arrive in Toronto and longer for other destinations. For that reason, we encourage families to take advantage of Bunk1 as their primary means of keeping in touch.
You can expect to hear from us if your camper is struggling to adjust to camp beyond the first week or if your camper requires extra medical attention (see section on Health and Safety for details). If you have any concerns about how your camper is doing, we invite you to contact our office at any time for an update.
If a camper’s birthday falls during camp, they will be allowed to call home. Unless otherwise arranged, phone calls will generally be made after dinner.